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Course · Everyone · Financial Well-Being Academy

Beware of scams

Scammers almost always rely on pressure, fear, greed or authority. They want you to act before you think. Over fourteen lessons you will learn to recognise scams at home, online, at work and when travelling, what to do if something goes wrong anyway, and how to get back on your feet financially and mentally. Each lesson has four tabs: lesson, practice, exercises and going further.

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What you learn

  • You recognise the four drivers behind scams (pressure, fear, greed, authority) and apply the pause rule and the four checking questions.
  • You judge messages, calls and offers as genuine, a scam or to be checked first, and practise this on realistic situations.
  • You recognise phishing, bank-helpdesk fraud, family-emergency scams, fake online shops, investment and romance fraud, and CEO and invoice fraud.
  • You prepare for a trip and recognise pickpockets, fake taxis, skimming, fake rentals and fake tickets.
  • You know what to do in an emergency abroad: blocking cards, reporting to the police, contacting your insurer and the embassy, and getting hold of money.
  • You know the plan for the first 24 hours and how to dispute a payment, request a chargeback and complain to the financial ombudsman service.
  • You recognise identity theft and recovery scams, map out your losses and build a financial recovery plan.
  • You understand the emotional impact (shock, shame, guilt, sleep, anxiety), know when and where to seek help, and rebuild confidence step by step.

This is education and not legal advice.

Practical informationOnlineIndividual

Format: Online course with four tabs per lesson: lesson, practice, exercises and going further

Duration: 14 lessons, about 3 hours

Level: Beginner

Who it is for: Everyone, including people who think this will never happen to them.

Offered by: Financial Well-Being Academy

Price: €59 incl. VAT

Access: after enrolment

Table of contents

ProgrammeRegister to view the full courseThis way, you can see the modules in advance. The lessons themselves only open once you are logged in.
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Module 1 · 2 lessons

Recognising scams

The motives, the red flags, the pause rule and recognition training with real situations.
Module 2 · 2 lessons

At home and online

Phishing, vishing, family impersonation scams, fake online shops, second-hand fraud and investment fraud.
Module 3 · 1 lessons

At work

CEO fraud, invoice fraud, deepfakes and the payment rules that protect your organisation.
Module 4 · 4 lessons

Scammed while travelling

Before, during and after the trip: the travel check, pickpockets and fake taxis, paying abroad and what to do in an emergency far from home.
Module 5 · 3 lessons

When it goes wrong: the financial restart

The first 24 hours, getting your money back, mapping the damage, identity theft and new routines.
Module 6 · 2 lessons

Recovering: the mental side

Shock, shame and guilt, sleep and anxiety, when to seek help and how to rebuild trust.
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