From our archive. This article was published on 19 January 2022. Rules and amounts may have changed since.
If you need to cancel or reschedule a budget coaching session, it is important to let your budget coach know as soon as possible. Ideally, you should get in touch at least 24 hours in advance to cancel or reschedule the appointment. This way, the budget coach can use the time that was reserved for you to help other clients.
Most budget coaches have a policy under which appointments can be cancelled or rescheduled free of charge, as long as this is done at least 24 hours before the scheduled appointment. If you repeatedly cancel or reschedule appointments, however, this can affect the course of the coaching programme and the results that can be achieved.
If there is an emergency or an unforeseen circumstance that means you have to cancel or reschedule the appointment within the 24 hours before it, it is important to tell your budget coach as soon as possible. In some cases, something can still be arranged to reschedule the appointment at no extra cost.
In short, it is important to contact your budget coach as soon as possible if you need to cancel or reschedule an appointment, and to do so at least 24 hours in advance to avoid extra costs.
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